Home      Business & Trade Enquiries     Meetings & Events     Partners     Gift Vouchers     About Us     Contact



Book Hotel, Resort and Apartment Accommodation    Destinations   

Best Price Guarantee Claim Form.

Oaks Hotels & Resorts Guarantees that you will always find the lowest possible price for our rooms on our website, if not, we will match it!

For your claim to qualify:

  • You must have an existing booking, made on the Oaks Hotels & Resorts website www.oakshotelsresorts.com
  • Your booking must have been made within the last 48 hours
  • The lower price you have seen on a third party website, is currently available and can be checked by us
  • The lower price is for the same hotel, room type, number of guests, check-in and check-out dates and conditions (extras, refund policy, cancellation policy etc)
  • Your claim has been made on this online form
  • The Oaks Hotels & Resorts website price being compared is the price excluding any fees or service charges

We are sorry, we cannot offer our Guarantee if:

  • The price includes extras
  • It is a website where you don't know the hotel until after you have booked
  • The offer you found was a third party special offer where rooms are sold at wholesale or lower prices
  • You have used loyalty points, frequent stays or another reward to get the lower rate
  • The price was an unpublished rate e.g. negotiated, group, prepaid voucher, part of a package or a rate not available to general public
  • The hotel you booked doesn't have the same payment or cancellation conditions
  • The price is for Oaks Bangkok Sathorn
  • Oaks Hotels & Resorts has the sole right and discretion to determine the validity of any claim, including, but not limited to, determining that the claim is for the same hotel, room type, dates, and that it meets all Terms and Conditions, and Claims Processing requirements.

If you have found your room online at a lower price, make a claim by filling out the form below.

* First Name 
* Last Name 
* Email 
* Phone Number 
* Hotel or Resort 
* Oaks Booking Number 
* To help us find the competing
price, please tell us exactly where you found it

Home   MyOaks   New Properties   The Oaks Group   Terms   Privacy   Feedback   Site Map   Contact   OHR Training

Australia   New Zealand   UAE   Affiliated Brands     Oaks Hotels & Resorts    











Avani Hotels & Resorts
Elewana Collection



  Oaks Hotels & Resorts Australia offers an extensive range of more than
40 resorts, retreats and hotels across Australia, New Zealand and the
United Arab Emirates.

Copyright Oaks Hotels & Resorts Limited 2011